Frequently Asked Questions - Ordering

How can I receive a quote for your products?

Complete the online Request a Quote form, email our customer service team at, or call us at +1 516-483-1196.

What are your hours of operations?

Our knowledgeable and attentive North America customer service team is available between 8:00 AM to 8:00 PM EST by dialing +1 516 483 1196. Our European office is available from 08:30AM to 18:00PM CEST by dialing +32 2 808 8278.

Are your products guaranteed?

All products are backed by BioreclamationIVT’s unconditional guarantee, whereas any product not meeting a client’s expectation will be replaced, no questions asked.

What forms of payment do you accept?

BioreclamationIVT accepts Purchase Orders, P-card and Credit Cards (Visa, MasterCard, AMEX).