Frequently Asked Questions - Ordering
What are your hours of operations?
Our knowledgeable and attentive North America customer service team is available between 8:00 AM to 8:00 PM EST by dialing +1 516 483 1196. Our European office is available from 08:30AM to 18:00PM CEST by dialing +32 2 808 8278.
Are your products guaranteed?
All products are backed by BioreclamationIVT’s unconditional guarantee, whereas any product not meeting a client’s expectation will be replaced, no questions asked.
What forms of payment do you accept?
BioreclamationIVT accepts Purchase Orders, P-card and Credit Cards (Visa, MasterCard, AMEX).